The number one piece of advice given to anyone seeking to persuade or influence others is to tell stories. And no wonder, since storytelling has been one of our primary methods of learning for centuries. That is why the art of storytelling is one of the key skills every manager and marketer should master. There is no shortage of advice on how to do it in practice, but the first prerequisite is that you need to have a story.
Emails and instant messages are a great way to communicate important information to several people at the same time. However, expressing our emotions in writing can be a challenging task. Especially for a manager, the risk of misinterpretation and confusion is high, particularly on sensitive topics.
While the amount of different tools for web conferencing is increasing, online meetings are replacing many of the interaction we used to have face-to-face. Unfortunately, our skills in facilitating online meetings does not always go hand-in-hand with this development.
Here are the three most common mistakes online facilitators do (me included) and how to avoid them.